PRIVACY
POLICY
The Hawkenbury Inn
At The Hawkenbury Inn we are committed to complying with all relevant
policies and procedures and especially those which surround how we use and
process personal data and want to maintain your trust and confidence in our
business. This privacy notice is intended to set out how we may collect, use
and process data that is collected from time to time and confirm that we are
not in the business of selling, renting or trading data in any way, but will
advise here on the limited conditions under which we may need to disclose it to
others.
Whilst this document provides lots of information we will be pleased to
discuss specific aspects of our policies and procedures so let us start by
confirming who we are and how to contact us: –
The Hawkenbury Inn
http://www.thehawkenbury.com
Email : [email protected]
PHONE: – 01580 890567
The Hawkenbury Inn is operated by Jonal Enterprises Limited, Incorporated in England No 08306895 - T/A
The Hawkenbury Inn,
What information do we collect and where we collect it?
We collect information about you when you contact our business, which
may be an enquiry to request advice and information, book a room and
occasionally participate in promotions, surveys and feedback. We may on
occasions receive data from third parties who you have provided consent to pass
your details to us or from publicly available sources. Our web site may also
capture browsing data and you may also specifically sign up to receive
information from us. We try hard to limit the amount of data we collect from
you to the information specifically necessary for the intended purpose. The
information we collect from you is normally your contact details including home
and work address, telephone numbers including mobile and e-mail address. On
occasions, we may need to collect gender, date of birth, ethnicity.
What is the legal basis for processing personal data?
The Hawkenbury Inn will generally process data because it is necessary
for the pursuit of our legitimate interests as detailed below. It may however
be on occasions that we need to collect data to fulfil a contractual
arrangement and in certain instances it may be to fulfil a legal obligation
such as compliance with legislation, in particular but not limited to the
Health & Safety at Work Act.
OUR
LEGITIMATE INTERESTS:
How do we use the data we collect from you?
First of all, The Hawkenbury Inn will not share, rent or sell your data
to any third-party organisation for any marketing purposes. Data will be
processed in accordance with our legitimate interests outlined above. We are
often asked why we collect information such as contact details, and this is in
order to contact you as an individual to confirm and control bookings.
Here are some of the most common ways in which we use that data for
legitimate purposes, whilst these examples are not exhaustive they are the most
frequent ways in which we use the data.
MARKETING: – Your
details may be on one or more of our direct marketing or e-mailing lists to
receive promotional material and e-mails for products and services and
information about up and coming courses and events. You will be able to unsubscribe
from these communications at any time. We often use third party bulk e-mail
services such as mail chimp to deliver such e-mails and their privacy policy is
available from their web site.
IMPORTANT
UPDATES: – We often provide important updates in regulation changes or changes in
booking details, service advice and recalls and important service information.
WEB
SITES: – We may on occasions use cookies data and analytical software
sometimes provided by third parties for example google analytics so that we can
improve our web browsing experience, track visitor numbers and make
improvements to our on-line presence. We do not make or allow anyone to make
any attempt to identify those visiting our site, other than you may sign up to
or request information.
Who do we share data with?
First of all, The Hawkenbury Inn will not share, rent or sell your data
to any third-party organisation for any marketing purposes. Data will be
processed in accordance with our legitimate interests outlined above. We do sometimes
however as part of our legal basis for data usage need to communicate
information to other parties not limited to but for example:
BOOKING AFFILIATES: – In order to validate your third-party bookings,
identify you and enable affiliate bodies to verify booking has been
completed.
Our employees may also have access to the data.
Security, retention and destruction of data
We endeavour to maintain your data securely at all times and appropriate
to level of risk identified. The measures may include but are not limited to
secure data back-ups, electronic data encryption, password protection, locked
storage facilities. Data will only be retained as long as necessary for the
legitimate interests identified.
Your rights and access to data
You have a right to be informed of how we use data collected about you
and this document serves to provide an overview of how we collect use and
process your data. You may request at any time to view details of the data we
hold about you and request amendment or corrections to data we hold. You may
also make a request to erase data that we hold. All requests for amendment,
correction or for data to be erased, will be subject to investigation and
verification and in certain circumstances may be rejected with a full
explanation of any refusal.
Please make all requests direct to the Data Controller , Jonal Enterprises
Limited at the company’s registered office as above .
You can unsubscribe to general mailings at any time by clicking the
unsubscribe link on the bottom of marketing e-mail communication or by
e-mailing us at the address provided above.
PLEASE DO NOT HESITATE TO CONTACT US AT THE ADDRESS PROVIDED ABOVE FOR
ANY MORE DETAILED INFORMATION ON SPECIFIC ASPECTS OF THIS NOTICE